![]() The update will allow customers on both platforms to communicate via calls and text chats. One of these will be the upcoming interoperability between Skype for Business Online and Microsoft Teams, coming in the first quarter of 2020. Microsoft has listed a range of product investments it will be making to ensure an easy migration to Teams for businesses that are firmly settled with Skype for Business Online. "Teams isn't just an upgrade for Skype for Business Online, it's a powerful tool that opens the door to an entirely new way of doing business," he added. "Over the last two years, we've worked closely with customers to refine Teams, and we now feel we're at the point that we can confidently recommend it as an upgrade to all Skype for Business Online customers," said James Skay, senior product marketing manager at Microsoft. Microsoft said that current Skype for Business Online customers won't experience any change in service and will be able to add new users as needed until the termination date. Every new Microsoft 365 customer will be onboarded to Microsoft Teams by default from 1 Septemeber 2019, with no option to select Skype for Business Online instead. Support for the collaboration platform will be terminated on 31 July 2021, just 10 years after it was acquired by the Redmond giant. Microsoft is calling time on Skype for Business Online's as the company tries to promote the adoption of Microsoft Teams.
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